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Fees

Our fee is 4.5% of goods plus shipping with a minimum fee of $12 AUD and a maximum fee of $350 AUD for each shipment with a cost of goods up to $15,000.00 USD. For orders with a cost of goods exceeding $15,000.00 USD we will provide a quote for our fee upfront. For orders that need to be shipped from the US in multiple packages the fee applies per package/shipping label that we prepare.

Membership fee

None, free.

Consolidation and repacking

Free.

Removing excess packaging

Free.

Photographs of your order

Free.

Assisted Purchases

If you select "I need US to OZ to place my order" an additional $5 AUD will be added to your service fee for each store we buy items from.

Exchange Rate

The exchange rate used for the conversion from USD to AUD is the current exchange rate less a 2.5 cent reduction, eg if the current exchange rate is 0.745 then the rate used in the conversion will be 0.72.

Other Services

An additional service fee may be applicable for additional services eg: eBay purchases. These fees are covered under the individual service on our service page.

Sea Freight

For large items purchased and shipped by sea freight via our California port, the sales tax may be refunded. A $30 AUD service fee applies. Not all retailers participate in this so please contact us for more information.

Other Countries

We get many inquiries from people who don't live in Australia as to whether or not they can use our service. We are more than happy to assist through our international sister company Freight It Forward. When you use Freight It Forward you will experience the same superior level of customer service that US to Oz provides.

Fees

Our fee is 4.5% of goods plus shipping with a minimum fee of $12 AUD and a maximum fee of $350 AUD for each shipment with a cost of goods up to $15,000.00 USD. For orders with a cost of goods exceeding $15,000.00 USD we will provide a quote for our fee upfront. For orders that need to be shipped from the US in multiple packages the fee applies per package/shipping label that we prepare.

Membership fee Free.
Consolidation and repacking Free.
Removing excess packaging Free.
Photographs of your order Free.
Assisted Purchases If you select "I need US to OZ to place my order" an additional $5 AUD will be added to your service fee for each store we buy items from.
Exchange Rate The exchange rate used for the conversion from USD to AUD is the current exchange rate less a 2.5 cent reduction, eg if the current exchange rate is 0.745 then the rate used in the conversion will be 0.72.
Other Services An additional service fee may be applicable for additional services eg: eBay purchases. These fees are covered under the individual service on our service page.
Sea Freight For large items purchased and shipped by sea freight via our California port, the sales tax may be refunded. A $30 AUD service fee applies. Not all retailers participate in this so please contact us for more information.
Other Countries We get many inquiries from people who don't live in Australia as to whether or not they can use our service. We are more than happy to assist through our international sister company Freight It Forward. When you use Freight It Forward you will experience the same superior level of customer service that US to Oz provides.

Example of how our fee is calculated

Cost of items purchased: $200 USD.

Shipping cost: $50 USD.

Exchange rate spot rate: 0.75

Exchange rate used: 0.725 (spot rate less the 2.5c reduction)

Shipping plus cost of items converted to AUD: $344.83 AUD

Our Fee: $15.52 AUD ($344.83 * 0.045)

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