Our fee is 4.5% of goods plus shipping with a minimum fee of $12 AUD and a maximum fee of $350 AUD for each
shipment with a cost of goods up to $15,000.00 USD. For orders with a cost of goods exceeding $15,000.00 USD we will
provide a quote for our fee upfront. For orders that need to be shipped from the US in multiple packages the fee applies
per package/shipping label that we prepare.
Consolidation and repacking
Removing excess packaging
Photographs of your order
If you select "I need US to OZ to place my order" an additional $5 AUD will be added to your service fee for each store we buy items from.
The exchange rate used for the conversion from USD to AUD is the current exchange rate less a 2.5 cent reduction, eg if the current exchange rate is 0.745 then the rate used in the conversion will be 0.72.
An additional service fee may be applicable for additional services eg: eBay purchases. These fees are covered under the individual service on our service page.
For large items purchased and shipped by sea freight via our California port, the sales tax may be refunded. A $30 AUD service fee applies. Not all retailers participate in this so please contact us for more information.
We get many inquiries from people who don't live in Australia as to whether or not they can use our service. We are more
than happy to assist. Please contact us for assistance.
Example of how our fee is calculated
Cost of items purchased: $200 USD.
Shipping cost: $50 USD.
Exchange rate spot rate: 0.75
Exchange rate used: 0.725 (spot rate less the 2.5c reduction)
Shipping plus cost of items converted to AUD: $344.83 AUD