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US to Oz would love to help you in these situations:


The store accepts overseas credit cards but won't ship to Australia

  • Have the goods shipped to us. We will provide the address when you confirm you will be ordering via the Place Order button
  • Email us the receipt/invoice of your purchase. This needs to include the value of the item/s for the customs forms
  • Include on the email your Australian postal address AND the best contact number (this is required for the customs form)
  • Once your goods arrive at our address you will be emailed an invoice including USPS shipping costs/options and our service fee
  • Payment is to be made into our Australian bank account – these details will be provided on the above mentioned email.
  • Within 2 business days of payment being received your goods will be shipped

The store does not accept overseas credit cards

  • Send us the web link including all colour, size and quantity where applicable via the Place Order button
  • You will be emailed an invoice which will include USA ground shipping and taxes (if applicable) and an international shipping estimate. An exact shipping cost is not available until we receive the goods. However we can provide you with a very close estimate
  • Payment is to be made into our Australian bank account – these details will be provided on the above mentioned email.
  • Within 1 business day of payment being received your goods will be ordered
  • Once your goods arrive at our address you will be emailed an invoice detailing USPS shipping costs/options and our service fee
  • Payment is to be made into our Australian bank account - these details will be provided on the above mentioned email.
  • Within 2 business days of payment being received your goods will be shipped

USA eBay Purchases

  • If you select "I would like US to OZ to bid on US eBay" an additional $5 AUD will be added to your service fee
  • 48 hours before the auction ends email us the link of the auction or the item number. Please include the maximum amount that you would like to bid
  • We will email you back with our Australian bank account details
  • Payment is required before the auction ends. Please email us as soon as payment is made so we can prepare to bid
  • If we purchase the item for less than your specified maximum bid the difference will be deducted from shipping costs/our service fee. If any funds remain you will be refunded within 1 business day
  • If we are not successful we will refund your specified maximum bid minus a $5 AUD special services fee within 1 business day

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